Support

Reed is a menu-bar app. There is no website login. Most fixes are a permission or the dictation key.

Email support@fuselink.app

Dictate

How do I start talking?

Click the mic in the menu bar if you need Settings. Hold the dictation key, speak, release. Text pastes at the caret. Double-tap the key to keep recording until the next tap. Esc or HUD Cancel drops the clip.

Globe opens emoji instead of Reed

System Settings → Keyboard → Press Globe key → Do Nothing. Turn the Dictation shortcut off or away from Fn. Or pick Right Option in Reed Settings.

Nothing pastes

The target field has to keep focus. Reed’s overlay is not a window you click. Check Accessibility is on for /Applications/Reed.app. Secure fields and some remote desktops block paste. After changing a permission, quit Reed and open it again.

It says it didn’t hear anything

A tap with no speech is ignored on purpose. Check the input device in Sound Settings. Clips can be at most 60 seconds.

Apple vs Cloud hearing

Apple (the default) turns speech into words on this Mac, then Reed edits the text. Cloud sends the recording to Reed. Change it in Settings → Hearing. Apple hearing needs Speech Recognition permission.

Permissions

Quit and reopen Reed after changing these. Pick /Applications/Reed.app, not a copy inside DerivedData.

Microphone
Records while you hold the key
Required
Accessibility
Watches the key and pastes at the caret
Required
Speech Recognition
Apple hearing, the default
Required
Input Monitoring
Needed for Esc and custom keys
If Esc fails

Plans and billing

What do the plans include?

Free is 2,000 words a week. Pro is 200,000 words a month. Prices come from the App Store. Buy in the Mac app.

How do I restore a purchase?

Menu bar → Settings → Restore. Sign in with the same Apple ID you used to buy.

How do I cancel?

System Settings → Apple ID → Subscriptions → Reed. Canceling there stops renewal. You can keep using the plan until the period ends. Deleting the Reed account does not cancel the App Store subscription.

How do I delete my account?

Reed → Settings → Delete account. That removes your Reed usage and session. Cancel the subscription separately in System Settings. If you cannot open the app, email support@fuselink.app from the Apple ID on the account.

Contact

Questions, bugs, or feedback: support@fuselink.app.

Please include your macOS version and a short description of what happened. See also our privacy policy and terms.