Get help with Reps, the AI learning and practice app. If your question is not answered here, email us and we will help.
Yes. Reps includes free lessons and practice with no ads. Reps Super is an optional subscription that unlocks unlimited practice, mistakes review, no lockouts, and streak repair.
You can start the free experience without providing an email address. Creating a profile lets you sign back in and keep your progress across devices, and is required for Reps Super.
Open Reps Settings and choose Reset all progress. This permanently clears your streak, XP, mastery, review history, saved prompts, and settings.
If you created a profile, open Reps Settings and choose Delete account. This permanently deletes your profile and cloud progress and clears local data on that device.
The reminder is a local, on-device notification. Make sure notifications are allowed for Reps in your phone's Settings, and that the daily reminder is turned on. Nothing is sent from a server, so there is nothing to sync.
Open Reps Settings and choose Restore purchases to check the store account for an existing subscription. If Super is active, choose Manage subscription to change or cancel it through Apple or Google. Deleting the app does not cancel a subscription.
Check that you are signed in to the same Reps profile and that the device is online. Reopen the app to trigger another sync. Your current progress remains available locally if the network is temporarily down.
Questions, bugs, or feedback: emma@fuselink.app.
Please include your device type and a short description of what happened. See also our privacy policy.